Refund Policy

Conditions for Refunds are nil if;

• The cancellation has been made due to reasons non-related to the company.
• The company has not been contacted for more than 2 weeks of project.
• Company’s policies, or policy, have been violated.
• Other company or designer has been approached for the same project.
• The creative brief is lacking in required information.
• A complete design change has been demanded.
• The claim has crossed the given ‘request for refund’ time span.
• The business is closing or changing name or business.

Note: Books and Balances Inc hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Books and Balances Inc. The company will be the rightful owner of the designs.

Your order will get archived if there is no response from your end for more than 2 weeks. Kindly get back to us within 2 business weeks otherwise your project will be archived due to lack of response as we pay our teams on hourly basis and we cannot hold the resources for a period longer than 4 weeks since the date of inititation. In order to reactivate your project, you will have to pay a nominal fee depending on your project’s scope.